🔒 Privacy & Security

Roma vs Como Privacy Policy — Our Firm Commitment to Protecting Your Data

At roma vs como, every piece of your personal data is handled with the care of a trust. Learn clearly how data is collected, where it is used, and how it is kept secure.

Last updated: January 2026 GDPR-Standard Protection Language: English

What do we do to protect your data?

At roma vs como, we uphold six core principles to protect your privacy.

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End-to-End Encryption

Every transaction and piece of data you share on roma vs como is fully protected by 256-bit SSL encryption — completely unreadable to any third party.

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Your Data Is Never Sold

Your name, phone number, email, or payment details are never sold or shared with any third party — this is our strict policy.

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Right to Delete Your Information

You can request the deletion of your stored data at any time. We will process the request within the stipulated timeframe.

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Cookie Transparency

Roma vs como uses only essential and performance cookies. You have full control over your cookie settings at any time.

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Right to Access Your Information

You can view the data we hold about you at any time. We believe in full transparency.

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Data Breach Notification

In the event of a data breach, affected users will be notified within 72 hours. No information will be withheld.

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256-bit SSL

Bank-Grade Encryption

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GDPR Compliant

International-Standard Protection

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PCI DSS

Payment Security Standards

Regular Audits

Third-Party Verification

How does your data flow?

At roma vs como, your data follows a defined security path — with protection ensured at every step.

Please Note: We retain only the data that is genuinely required to provide our services — nothing more.

1
Data Collection

Only the information strictly necessary for registration, login, and transactions is collected.

2
Encryption

Data is encrypted with 256-bit SSL at the point of collection before being transmitted to the server.

3
Secure Storage

Stored on firewall-protected servers at a European-certified data centre.

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Limited Access

Only authorized personnel may access data for specified purposes.

5
Periodic Reviews

Unnecessary data is deleted on a regular basis. Security audits are conducted throughout the year.

1What types of data do we collect?

Roma vs como collects only the data necessary to deliver its services properly. We never ask for anything beyond what is needed.

Directly Provided Information

  • Full name, date of birth, and address (collected at registration)
  • Mobile Number & Email Address
  • National ID Number (for KYC verification)
  • Payment Information — bKash/Nagad number (for transactions)
  • Password (stored in encrypted form)

Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Version
  • Activity log on the platform (which games you played, when you logged in)
  • Geolocation data (collected during app use, if permission is granted)

Transparency Guarantee: We never collect data without your consent. This consent is obtained at the point of registration.

2What is your data used for?

At roma vs como, your data is used only for specified purposes. It is never used beyond what it was collected for.

Type of Data Purpose of Use
Name & Contact Details Account creation and customer support
Payment Information Deposit & Withdrawal Processing
NID Information Age Verification & KYC Completion
Gaming Activity Fraud prevention & personalisation of your experience
IP Address Security Verification & Geo-Restrictions
Device Information Technical troubleshooting & app optimisation

3When and with whom may your information be shared?

Roma vs como never sells your data. However, in certain limited circumstances, it may be shared with trusted partners:

  • Payment Processor: Providers such as bKash and Nagad — solely for processing transactions.
  • Game Providers: Providers such as Pragmatic Play and Evolution — limited to the minimum data required to operate games.
  • Legal Obligations: In response to lawful requests from government or regulatory authorities.
  • Cybersecurity: With security partners to prevent fraud or hacking.

Important: Even in the above cases, only the minimum necessary data is shared. All partners are bound to uphold the same privacy standards.

4Cookie Policy

Cookies are small text files stored in your browser. roma vs como uses the following types of cookies:

Essential Cookies

Essential for login sessions, security verification, and the core functionality of the platform. Disabling these cookies may prevent the site from working correctly.

Performance Cookies

To understand which sections of the website are used most. This helps us improve the user experience. No personal data is involved.

Functionality Cookies

To remember your preferences such as language and display settings, giving you a better experience on your next visit.

Your Control: You can delete or disable cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

5How long is your information retained?

Roma vs como does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For as long as the account is active, and 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years (in accordance with financial regulations).
  • Support Conversations: 2 years.
  • Browsing Log: 6 months.
  • KYC Documents: 5 years after account closure.

After the specified retention period, data is securely deleted or anonymised so that individuals can no longer be identified.

6Your Rights

At roma vs como, you have full control over your personal data. In accordance with GDPR and international standards, you hold the following rights:

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Right to Access

The right to know what data we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request the deletion of your information under certain circumstances.

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Right to Restrict Processing

You may request that the use of your information be temporarily suspended.

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Right to Data Portability

The right to receive your data in a machine-readable format.

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Right to Object

You may object to the use of your information for specific purposes.

How to exercise your rights? Email us at [email protected] or submit a request via live chat. We will respond within 30 days.

7Children's Privacy

Roma vs como is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

Age is verified at the time of registration. If it is confirmed that a minor's information has been collected, all data is immediately deleted and the account is closed.

If a parent or guardian believes their child is using roma vs como, please contact us immediately.

8Privacy Policy Updates

Roma vs como may update this Privacy Policy in response to changes in technology, law, or business needs. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you will be notified via your registered email and SMS.
  • You will be notified at least 14 days before any changes take effect.
  • Continued use of the platform after changes have been made constitutes acceptance of the updated policy.

Tip: Check back every few months to stay up to date.

9Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team:

Live Chat

24/7 Active

Response Time

Up to 30 days

Detailed Statement

Roma vs como takes user privacy extremely seriously. We safeguard your data in accordance with Bangladesh's Digital Security Act and international GDPR standards. Our Data Protection Officer directly oversees all privacy-related matters.

If you believe your privacy has been violated and we have been unable to provide a satisfactory resolution, you have the right to lodge a complaint with the relevant regulatory authority.

🔒 Secure Platform

Your data is safe — play with complete peace of mind!

Every piece of your data is protected at roma vs como. Trust us, register, and enjoy the best gaming experience.

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